Frequently Asked Questions
Q. Are the attractions OPEN if it's raining, or has rained today?
A. YES. We will NOT close due to rain. We have found the rain only adds to the atmosphere. Please see the calendar for our open dates.
Q. I came to Frightmare Manor last year, is there anything new?
A. Yes! If you’ve been to Frightmare Manor the past few years, you know how much changes firsthand! Our crew works year-round to transform the Jeremiah Lexer Plantation into a Terrifying, All-New Experience every year for our victims!
Q. Can I take photo/video within the haunts?
A. No, unless given express permission in advance.
Q. What do you sell on site at Frightmare Manor?
A. We sell food, candy, and drinks. We also sell Souvenir Frightmare Manor items including shirts, sweatshirts, shot glasses, bags, souvenir cups and lots more!
Q. If I get too scared, can I get a refund?
A. No. There will be no refunds given for any reason, online or on site. But it sounds like you got your money’s worth to us…
Q. What is VIP & Immediate Entry?
A. VIP allows access to a separate waiting line for both haunted attractions, resulting in less wait time. Immediate Entry ensures your group is the very next group in, resulting in no wait time.
Q. Will I get a ticket if I'm in the ticket booth line at closing time?
A. Yes. If you are in the ticket booth line at closing time, you WILL be able to purchase a ticket. All attractions stay open until the final victim is slaughtered or escapes.